We're looking for a dynamic and friendly Part-Time Front Desk Associate to join our team!.
- Greet and welcome guests with a warm and inviting demeanor.
- Assist guests with check-in, check-out, and any inquiries they may have.
- Answer phone calls, schedule services.
- Maintain a neat and organized salon and spa.
- Light closing duties of mopping, vacuuming, bathrooms, laundry throughout shift.
- Collaborate with other team members to ensure smooth operations.
- We have great perks of earned free services.
- Send your resume below.
Salon and Spa Receptionist/Sales Manager
We are seeking a highly motivated and customer-focused individual to join our team as a Salon and Spa Receptionist/Sales Manager. The ideal candidate should have a passion for the beauty and wellness industry and possess exceptional communication and sales skills. As the first point of contact for our clients, you will play a crucial role in providing a warm and welcoming atmosphere while promoting our services and products.
- Greeting and welcoming clients with a friendly and professional demeanor.
- Managing the appointment schedule and ensuring it runs smoothly to minimize wait times and maximize productivity.
- Answering phone calls, responding to inquiries, and providing accurate information about services, packages, and pricing.
- Promoting and selling salon and spa services, retail products, and packages to meet or exceed sales targets.
- Recommending personalized services and products based on clients' needs and preferences.
- Maintaining a tidy and organized reception area and work station.
- Handling cash and electronic transactions with accuracy and ensuring proper documentation.
- Assisting in inventory management, including stock replenishment and monitoring product expiration dates.
- Collaborating with salon and spa staff to coordinate appointments and ensure seamless service delivery.
- Managing and resolving client concerns or complaints in a professional and customer-centric manner.
- Building and maintaining strong client relationships to foster loyalty and repeat business.
- Utilizing social media platforms to promote services, specials, and events to attract new clients and engage existing ones.
- Conducting sales training and product knowledge sessions for salon and spa staff to enhance their selling abilities.
- Monitoring and analyzing sales performance data to identify trends and opportunities for improvement.
- Assisting with various administrative tasks as needed to support the smooth operation of the salon and spa.
- Proven experience in a customer-facing role, preferably in a salon, spa, or beauty-related environment.
- Strong sales and upselling skills with a track record of meeting or exceeding sales targets.
- Excellent communication and interpersonal skills to interact effectively with clients and team members.
- Ability to multitask, handle high-pressure situations, and maintain composure in a fast-paced environment.
- Proficient in using computer systems.
- Exceptional organizational and time management abilities to manage appointments and administrative tasks efficiently.
- Knowledge of salon and spa services, treatments, and products is an advantage.
- Flexibility to work on weekends, evenings, and holidays as per the salon and spa's operational hours.
- A positive attitude, a strong work ethic, and a genuine passion for providing exceptional customer experiences.
Join our dynamic team and become an essential part of creating a relaxing and rejuvenating experience for our clients. If you meet the requirements and believe you have what it takes to excel in this role, we would love to hear from you. Apply now and embark on an exciting career in the beauty and wellness industry!
The Mystique Edge is welcoming new talent to grow our team. If you are passionate about your talent and want to grow and learn with a team, we are the place for you. We offer a positive team culture and use a level system for growth. We help set goals and track them. Helping you hit your financial goals.
- Training program
- Vacation pay
- Health, Dental, Vision, Afflac available
- In salon education
- Mentoring and Coaching
- Service comm. growing to 52%
- Retail comm. growing to 18%
- Complimentary first services
- Team meetings & functions
- certified green circle salon